Frequently Asked Questions

We are completing our certification with tiney, a childminder agency that is fully regulated by Ofsted and rated ‘effective’ — the highest grading available to an agency. Certifying through an Ofsted-regulated agency means we are trained, quality-assured and visited in person at least once a year, with ongoing support and oversight throughout. We'll publish our certification details here as soon as they are confirmed.

We welcome children from babies through to school age, and also offer after-school care for older children. Get in touch to discuss your child's needs and our current availability.

We are open Monday to Friday, 7.30am to 5.30pm. We offer full days (7.30am – 5.30pm), school hours (9am – 3pm), half days as either a morning (7.30am – 12.30pm) or an afternoon (12.30pm – 5.30pm) session, and school wrap-around care before school (7.30am – 9am) or after school (3.30pm – 5.30pm), charged by the hour with a two-hour minimum. If you need a little longer, a late pick-up between 5.30pm and 6pm can be arranged in advance for £4.

Yes. We accept funded childcare for eligible working parents of children from 9 months old, 15 hours funded childcare (for eligible 2-year-olds and all 3- and 4-year-olds), 30 hours funded childcare (for eligible working parents of 3- and 4-year-olds), and Tax-Free Childcare. Entitlements are changing as the government rolls out expanded funded hours, so please ask us and we will talk you through what your family is eligible for. See our Pricing page for details.

Yes — breakfast, dinner, an afternoon snack, tea and puddings are all freshly prepared here and balanced to support growing bodies and minds. You can see an example week on our menu. We cater to dietary needs and allergies; just let us know your child's requirements.

Settling in is done at each child's pace, with settling-in sessions arranged before their start date. Chelsea has spent almost 10 years in early years and has settled countless children into a new setting, so she knows how much it helps to go at the child's speed and keep parents closely in the loop. Amy is a qualified teacher who has worked in primary schools and early years settings, so between them they are well placed to support your child both settling in and, later on, moving up to school.

Simply fill in the form on our How to Apply page with your details, your child's details and the days and hours you need, and we'll get back to you as soon as possible. You're also welcome to contact us first with any questions.